How Setspace works
Studios, rooftops and homes across Lagos, booked by the hour for shoots, videos and events.
For guests
- Find a space. Search by area, date, price and crew size. Save the ones you like.
- Request a time. Pick a date, start time and hours, and agree to the house rules. Nothing is charged yet.
- The host accepts within 24 hours. We email you.
- Pay to confirm within 24 hours, securely through Paystack. You get the address.
- Shoot, then leave a review to help other creatives.
For hosts
- List your space in about five minutes: photos, price, hours and house rules.
- Setspace approves it and it goes live.
- Answer requests within 24 hours. Guests pay before the booking is confirmed.
- Get paid your full price the day after each shoot.
Questions from guests
What does it cost?
The host’s hourly price, plus a 10% Setspace service fee. You see the full total before you request, and nothing is charged until the host accepts and you pay.
When do I get the address?
Straight after you pay. It appears on your account page and in your confirmation email.
Can I ask the host something first?
Yes. Tap “Message” on any space page to ask about parking, power, equipment or anything else.
What if I need to cancel?
Cancel 48+ hours before the start for a full refund, or less than 48 hours before for half. If the host cancels, you get everything back. Details: cancellations and refunds.
What if the host doesn’t answer?
Requests expire after 24 hours if the host doesn’t answer. You aren’t charged, and we’ll email you so you can book somewhere else.
Can I pay the host directly?
Please don’t. Bookings paid outside Setspace aren’t covered by our refund policy or support.
Do I need to bring anything?
Check the space’s description, amenities and house rules, and message the host if you’re not sure.
Questions from hosts
What does it cost to list?
Nothing. Hosts pay no fee: you get your full price for every shoot. Guests pay Setspace’s fee on top.
When am I paid?
We send your money to your bank, through Paystack, starting the day after each shoot ends. Add your bank details on your host page.
Do I have to accept every request?
No. You can accept or decline each request within 24 hours. You can also block days on your calendar so guests can’t request them.
How do I protect my space?
Write clear house rules (crew size, smoking, overtime fee, cleaning). Guests must agree to them before requesting. After each shoot you can rate the guest, and you’ll see other hosts’ ratings when a guest requests to book.
What if something gets damaged?
Message the guest on Setspace and email us at hello@setspace.ng within 48 hours with photos. We’ll help you reach a fair outcome.
Why do new spaces need approval?
Setspace checks every new listing so guests can trust what they book. It usually takes a day.
Still stuck? Contact us.